Shipping and Payment
Worldwide Shipping
We ship our jewelry worldwide from the Czech Republic.
Couriers
We use trusted courier services such as DHL Express, FedEx, PPL, and DPD to deliver our products safely and reliably.
Processing and Delivery Time
Most orders are made or prepared within approximately 5 business days.
Items that are already in stock are usually dispatched within 1 business day after the order is ready.
The final delivery time depends on the destination country and the selected courier service.
If you need your jewelry by a specific date, please mention this in the note section at checkout. We will do our best to accommodate your request and contact you if needed.
Shipping Cost
Czech Republic: Shipping is free.
International orders: Shipping costs are calculated and displayed at checkout based on your delivery address.
Full payment is required in advance for all international orders.
Import Duties, Taxes, and Customs Fees
Orders shipped outside the European Union may be subject to import VAT, customs duties, and carrier customs clearance or handling fees.
These charges are determined by the destination country’s customs authorities and/or the courier. They are not included in our product prices or shipping fees unless explicitly stated at checkout.
For deliveries outside the EU, including the United Kingdom, these additional charges may be requested by the courier before delivery.
HoloRing does not set, collect, or control these charges. They are the responsibility of the customer.
Customs charges may depend on the destination country, product classification, declared value, and the courier’s customs clearance process.
Payment Options
We accept the following payment methods:
Card Payment
We accept major payment cards, including: Visa, MasterCard, American Express, Maestro, UnionPay
Online Payment
We also accept payments through: Google Pay, Apple Pay, Shop Pay
PayPal
Payments can also be made via PayPal.
Order Confirmation and Invoice
After placing your order, you will receive an order confirmation by email.
An invoice will also be sent to you electronically.
Packaging and Delivery
All jewelry is carefully packaged in protective material and delivered in an elegant gift box.
Special Orders and Custom Jewelry
Custom-made jewelry and special orders may require additional production time depending on the complexity of the design.
Most custom orders are completed and shipped within approximately 5 business days, unless otherwise agreed.
Additional Requests
If you have any special requirements, delivery preferences, or need your jewelry by a specific date, please include this information in the note section at checkout.
We will contact you promptly if we need any additional details or if special arrangements are required.
For more information, please visit our Terms and Conditions.
