Shipping and Payment
Worldwide Shipping
Couriers: We use DHL Express, FedEx, PPL, and DPD to deliver our products globally.
Delivery Time: Products in stock are generally dispatched within 1 business day after a production period of about 5 days. The specific delivery time may vary depending on the destination.
Shipping Cost:
- Domestic (Czech Republic): Shipping is FREE.
- International: Shipping costs for international destinations are calculated and displayed at checkout. Full payment is required in advance for international orders.
Note: We offer worldwide shipping options to cater to our international customers. The exact shipping costs and delivery times will be calculated based on your delivery location, ensuring transparency and convenience during the checkout process.
Payment Options
- Card Payment: We accept Visa, MasterCard, American Express, Maestro, UnionPay
- Online Payment: We accept payments through Google Pay, Apple Pay, and Shop Pay.
- PayPal: Payments can also be made via PayPal.
Additional Information
Upon completion of your order, you will receive a confirmation email.
An invoice will be sent to you via email.
Packaging and Delivery
Packaging: All jewelry is carefully packaged in protective material and delivered in a gift box.
Delivery Conditions
- Jewelry in stock is shipped within 1 business day after completion of production.
- Special orders, which require more time (e.g., custom-made jewelry), are usually completed and shipped within 5 business days.
Additional Requests and Information:
If you have special requirements or need a piece of jewelry by a specific date, please indicate this information in the note section at checkout. We will contact you promptly with options and further information.
For more information please visit Terms and Conditions.